Privacy Policy

At Dia Physio Care, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, schedule appointments, or engage with our services and promotions.

1. Information We Collect

We may collect:

• Your name, phone number, and email address when you submit a form

• Health-related information relevant to your treatment

• Insurance provider details (if applicable)

• Technical data such as browser type, device, and IP address (used for analytics)

2. How We Use Your Information

We use your personal information to:

• Contact you regarding appointment bookings or service inquiries

• Confirm insurance eligibility and direct billing

• Deliver health services or promotional offers (e.g., the $49.99 physio offer)

• Improve our website and advertising campaigns

We will never sell or rent your personal information to third parties.

3. Consent

By using our website or submitting your information through a form, you consent to our collection and use of your data in accordance with this policy.

4. Data Storage & Security

We store your data securely and restrict access to authorized clinic staff only. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

5. Third-Party Tools

We may use third-party tools (such as email marketing, booking software, or Facebook tracking) to enhance your experience. These tools also adhere to strong privacy standards.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. Contact us at info@diaphysiocare.com with any concerns.